TERMS & CONDITIONS of your booking with Revolution Dance Ltd, Euphoria Events Ltd & Our Agents.
All bookings are made with Revolution Dance Ltd or Euphoria Events Ltd. Your signature on the booking form or the on-line purchase of your Deposit or Full Payment marks the acceptance box will be taken as you and your party's acceptance of the following conditions. The expression “client" ‘Dancer” may be used in these conditions not only to apply to you but to all other members of your party on whose behalf you have signed. Reading the booking conditions and information forms part of your contract with us.
1 Booking Weekenders Holidays, Special Events. Provisional bookings should be made by telephone, email, or from our website to ensure that accommodation and transport are available on the dates required. After receipt of your booking form and deposit we will issue a confirmation invoice for each payment you make, at which stage a binding contract comes into effect between you (the client, dancer), and us (Revolution Dance Ltd for Freestyles, Workshops, Special Events) or (Euphoria Events Ltd for Weekenders & Holidays). We make every effort to properly balance genders where appropriate for social dances, but we cannot guarantee that there will be an even match of partners. Where necessary we reserve the right to restrict bookings to take account of an inappropriate gender balance, to ensure the quality of our product.
2 Payment of the balance The balance of the price of your holiday or weekender must be paid at least 10 weeks before departure. If the balance is not paid in time we reserve the right to cancel your holiday, retain the deposit and apply the cancellation charges set out below. For bookings made within ten weeks of departure, you will be required to pay the full cost of your holiday at the time of your booking. Please call us or find details on your confirmation invoice.
3 Alteration by you In the event of you wishing to alter the details of a confirmed booking, you will be charged an amendment fee of £35 in addition to the increase, if any, in the cost of the revised arrangements. Where an alteration is made within 10 weeks of departure we will treat such alteration as a cancellation of the original booking. Any costs incurred by us will be passed on and may be as high as 100% of the cost of the holiday. All amendments must be in writing.
No refund will be made for unused accommodation or services due to voluntary variation of a holiday, weekender or Freestyle. 4 Cancellation by you You, or any member of your party, may cancel your holiday at any time providing that the cancellation is made by the person signing the booking form, is communicated to us in writing either by post or email. As this incurs administrative costs we shall retain the deposit of the client that cancelled and in addition may apply cancellation charges up to the maximum below. For the avoidance of doubt any deposit includes any supplements paid in advance to secure specific travel arrangements. You will be informed of this cost at the time of booking and should ensure that you are adequately insured in all cases. Period before departure within which written cancellation is received Amount of cancellation charge shown as a percentage of the holiday price. 94 days or more Deposit only 93-63 Days 50% 62 Days to departure or after 100%
Taxes and insurance premium are non refundable in any case.
5 Travel Insurance It is a requirement, when booking your holiday, that you are going to buy travel insurance or you can demonstrate at the time of booking if requested, that you hold a policy providing cover. Any insurance must also offer a 24hr emergency telephone and repatriation service. In the event of an emergency, should you not have adequate insurance cover, although we will offer all reasonable assistance, it must be understood that you will be responsible for any costs involved as a result of your failure to take out any or adequate cover. Please read your policy details carefully. It is your responsibility to ensure that the insurance cover you purchase is adequate for the particular needs of you and your party. We do not check insurance policies. 6 Alteration by us We plan your holiday arrangements many months in advance and although it is unlikely that we shall have to make any changes to confirmed arrangements, it does occasionally happen. Most changes are of a minor nature and we will advise you at the earliest possible date. If a major change occurs, we shall inform you as soon as is reasonably possible. A major change is one that we make to your holiday before departure that includes, time of departure or return by more than twelve hours, or offering you accommodation of a lower standard. In such cases you have the choice of either accepting the revised arrangements as notified to you, or cancelling your holiday with full refund of money paid.
Compensation will not be guaranteed if we are forced to cancel, or in any way change your holiday, weekender or freestyle due to war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions or other events outside our control, ‘Act of God’. Neither will it be payable in case of flight delay after check-in which is covered separately by our Holiday insurance.
7 Cancellation by us We reserve the right in any circumstances to cancel your holiday, weekender and both are subject to a minimum number of participants. We will not cancel your holiday/weekender within 8 weeks of departure unless caused by events beyond our control, see ‘6’ above, or failure on your part to pay the final balance. In circumstances where we are unable to provide the holiday booked, we will offer to you an alternative holiday of comparable standard. If this is unacceptable, we will return to you all monies paid.
8 Our responsibility for your holiday or weekender. We accept responsibility for ensuring that all component parts of your holiday are supplied to you as confirmed by us on your confirmation and final invoice, and that services offered reach a reasonable standard. If any such part is not provided, we will pay you an appropriate compensation if this has affected the enjoyment of your holiday (see important note above). We have taken all reasonable and proper care to ensure that proper arrangements have been made for all our holidays/weekenders and that the suppliers of the various services provided to you as part of your holiday/weekender are efficient, safe and reputable and comply with the local and National Law and regulation of the country in which they provide those services. However we do not have direct control over the provision of services to clients by suppliers, and we cannot be held responsible or liable for injury or death or illness caused to clients unless through negligence of our own employees.
We shall give every assistance to a client who through mishap suffers illness, personal injury or death during the period of the holiday/weekender arising out of an activity which neither forms part of the holiday arrangements nor form part of an excursion offered through us provided we are advised of the incident within 90 days of its occurrence.
Nothing in condition 8 shall apply to anything arising during or out of carriage by air, sea or land and will be subject to the condition of carriage of the carrier operating these services. In respect of carriage by air, sea or land and the provision of accommodation our liability in all cases will be limited to the manner provided by the relevant international convention, copies of which may be available on request. 8a. Your responsibility to us Holidays only: It is your responsibility to ensure that you arrive in good time to board all flights or other method of transport. If you miss a flight or other transportation we will try to arrange alternative transportation, but reserve the right to recover from you any costs we incur in making such arrangements.
9 Price Guarantees The price of your holiday/weekender is subject to surcharges only on the following items: Governmental action, currency, aircraft fuel, over flying charges, airport charges and increases in scheduled air fares. Even in this case, we will absorb an amount equivalent to 2% of the holiday price which excludes insurance premiums and amendment charges.
If this means paying more than 10% of the holiday price, you will be entitled to cancel your holiday with a full refund. Should you decide to cancel because of this, you must exercise your right to do so within 14 days from the issue date printed on the invoice. In return for this guarantee there will be no refund in the event of favourable costs or currency movements.
We reserve the right to revise prices for new bookings in the event of any change.
10 Website Description The Website contains statements representing our honest belief that the facts shown are correct. Every reasonable effort has been made to describe fully and honestly the accommodation and services offered and every reasonable attempt will be made to supply what has been described. All bookings are made and accepted on the basis of the descriptions contained on the website. We cannot guarantee the accuracy of any other website or leaflet which is not published by us but may be supplied as an additional service to the client. Changes made by the hotel, but not forwarded to our company in good time to alter the website.
11 Flights Are the ‘Full’ responsibility of the client.
12 Complaints and Arbitration In the unlikely event of any problem occurring during your holiday/weekender, it must be reported to either the hotel manager or our Management ‘Keith Davies’, ‘Jane Davies’, thereby giving them the opportunity to remedy the problem. If the problem cannot be completely solved in the destination, you must write to us within 28 days of your return giving full details of your complaint. If you do not follow this simple procedure it may affect your right to claim against us.
13 Indemnity When you book a holiday/weekender with us you accept responsibility for the proper conduct of yourself and your party while on holiday. We reserve the right to terminate your holiday or that of any member of your party due to misconduct. If your actions or those of any member of your party cause damage to the accommodation in which you are staying or cause delay or diversion to any flight or other means of transportation, you agree to fully indemnify us against any claim (including legal costs) made against us by, or on behalf of, the owners of such accommodation or the operator of such flight or other means of transportation.
13a Passports, Visas and Health Requirements All clients should refer to the detailed requirements contained in the Destination Information for each country. A full British passport presently takes 4/6 weeks to obtain. If you or any member of your party is not a British citizen or holds a non-British passport you must check passport and visa requirements with the Embassy or Consulate of the countries through which you are intending to travel. Information on health is contained in the Department of Health leaflet available from most post offices. It is your responsibility to ensure that you and all members of your party are in possession of all necessary travel and health documents before departure and all costs incurred in obtaining these items must be paid by you. Visit https://www.gov.uk/government/organisations/hm-passport-office for information now we have left the European Union. 14 Travel Advice The Foreign & Commonwealth office may have issued information about your holiday destination. You are advised to check this information at http://www.fco.gov.uk/ Alternatively you can contact the ABTA Information Department on 020 3117 0599.
15 Data Protection In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we need to use the information you provide such as name, address, contact details, and special needs/dietary requirements etc. We take full responsibility for ensuring that proper security measures are in place to protect your information. You agree that we may pass the relevant information on to the relevant suppliers of your travel arrangements such as our agent, hotels, transport companies etc. The information may also be provided to security companies, public authorities such as customs/immigration if required by them, or as required by law. You are entitled to a copy of your information held by us. If you would like to see this please contact us. We will make a small charge for providing this to you. We will hold your information, where collected by us, and may use it to inform you of offers in the future or to send you information for present & Future Events/Holidays, run by Revolution Dance Ltd or Euphoria Events Ltd. If you do not wish to receive such approaches in the future, please let us know.
16 Your Financial Protection When you buy your Holiday you are covered by an ‘Incoming Agency In Balearic Islands’ Parts of Spain protects holidays from us. You are covered via our Agents Licence No AV/575/BAL under ‘Al Mar Mallorca Holidays SA’. The equivalent to the UK’s ABTA Agency. They can explain what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. ‘Al Mar Mallorca Holidays SA’, will provide you with the services listed on the ‘Incoming Agency In Balearic Islands’ Certificate (or a suitable alternative) if requested.
17 Jurisdiction This contract is made on the terms of these booking conditions which are governed by English Law and both parties shall submit to the jurisdiction of English Courts at all times.
18. Freestyle Bookings, Workshop Booking or Special Events booked in advance through Revolution Dance Ltd, are done so to guarantee your entrance and or offer you early booking discounts. For this reason we cannot offer refunds if you or your party cancel. You can transfer your booking to another person, but will have to take into consideration Gender Balancing, after contacting Keith or Jane Davies. Any change of names must be notified to us, or we may decline any person claiming to have re-purchased you or your parties place/s.
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